General Information
This Privacy Policy is intended to inform you of the general rules governing the privacy and processing of your personal data, which we collect and process.
The privacy policy relates to the current website and we are not responsible for any content or privacy policy of other websites. Any external links will be clearly identified. By accessing our website you agree to accept and comply with this Privacy Policy.
Our website fully respects your privacy rights and will not collect any personal information in an abusive manner. Any personal information you provide to us will be treated securely and confidentially and the legal basis for data protection is the General Data Protection Regulation (GDPR).
Collection and Use of Personal Information
Requests related to the information provided
If you are concerned about how the information you provide through our website is handled, please do not hesitate to ask us any questions you may have.
Your rights as a data owner
The General Data Protection Regulation confers rights on data subjects so that they can have simple control over their data.
If you have any questions or wish to exercise your rights, you can contact us at geral@acasadoazulejo.pt. You must include all possible forms of identification, namely the data you have previously provided us with via the website.
Below are some of your rights:
Right to Access and Portability
On request we will send you an e-mail with the information we have about you in our database. You can also ask us to send your data in a structured file with the extension csv. When exercising your right to portability, you can ask us to transmit your data directly to another entity, as far as technically possible.
Right to be Forgotten
You can demand that we erase personal data concerning you unless we use the data to fulfill contractual and legal obligations.
Right to Rectification
You can at any time request the correction of personal data concerning you that is incorrect. In most cases, you can make these corrections independently via your customer area.
Why we process your personal data
The need for data processing varies from case to case.
User registration in the store
If you decide to register as a user in our online store, we need to identify you in order to give you access to the various features. This data is stored until you cancel your registration.
Online buying process
We collect some additional data during the purchase process in order to conclude the sales contract and provide the service, namely:
- Communicating with you regarding the status of your order;
- Process the shipment of the order;
- Activate mechanisms to prevent potential fraud during the purchase process and block the transaction;
- Managing possible returns after the purchase has been made;
- Legal purposes such as invoicing.
We will process your data for as long as necessary to manage the purchase of the products or services you have acquired and to comply with other legal obligations.
The data you provide will not be passed on to third parties except to guarantee delivery of your order, in which case it may be provided to the logistics operator responsible for delivery, which will be contractually bound by Article 28 of the GDPR.
Contact forms
The data you provide by filling in the contact form(s) on the website is treated as confidential and is only used to process the request you have sent us.
The length of time for which personal data is stored and retained varies according to the purpose for which the information is processed. As a rule, we delete or anonymize all personal information within 90 days of sending the final response.
The data you provide will not be passed on to third parties.
Sending newsletters
On our website you can register to receive our newsletter. If you have consented to receive our newsletter, we will use your email address and possibly your name to send you information about products, promotions and news from our brand.
You can revoke your consent to receive the newsletter at any time via your customer area (where applicable) or by clicking on the link to the unsubscribe page at the end of each newsletter. Withdrawal will result in the deletion of the user data collected.
We may use external processors contracted to send the newsletter, who are contractually bound by Article 28 of the GDPR. We exclude the possibility of more extensive transmission to third parties.
Access log
When you access our website via the browser used on your device, the following data is automatically sent to the web server and stored in our database without your intervention:
- the IP address of the device accessing the internet;
- the date and time of access;
- the browser used and possibly the operating system (User Agent).
We collect this information to carry out security and system stability analyses and to ensure that the connection to the website runs smoothly.
We exclude the possibility of transmitting this data to third parties.
Google Analytics
In order to develop satisfactory user experiences and for the continuous optimization of our website, we use Google Analytics, a web analysis service belonging to Google Inc. In this context, anonymized user profiles are created and cookies are used. In this process, the cookie generates the following information about your use of our website:
- browser type/version,
- operating system used,
- Referrer (the page visited immediately before),
- host name of the computer making the access (IP address),
- time the server was accessed.
The information collected is used to analyze the use of our website. IP addresses are anonymized so that they cannot be assigned to individuals. There is therefore no personal reference in the reports drawn up using Google Analytics.
The configuration of these cookies is predetermined by the service offered by Google and the information generated by the cookie regarding the use of the website is transmitted and stored by Google. For more information see Google's privacy policy: https://policies.google.com/privacy
Changes to the privacy policy
It is possible for us to modify the information set out in our Privacy Policy when we deem it appropriate. If the change is significant in relation to your privacy, we will notify you through our website, by placing a prominent notice and/or by sending a message to your email address, where applicable.
You should then review the changes, evaluate them and oppose or cancel any service if you wish.
Cookie Information
We use cookies on our website to help us optimize the various pages and improve your user experience. Cookies are small files that a website, when visited by the user, places on their device via their browser. Cookies do not cause any damage and do not contain viruses, Trojans or other harmful software.
The information stored in cookies from our website is used exclusively by us and is never provided to third parties, with the exception of third-party cookies that are used and managed by external entities and are intended for statistical analysis and possible security mechanisms.
We use cookies to:
- Provide essential functionalities without which the website would not work, such as pre-selection of the chosen language, redirects, among others.
- Remember your preferences such as language, region, currency, etc.
- Display your shopping cart
- Ensure that you remain logged in when browsing the various pages of the website after logging in.
- Collect information about how you use the website, for example, which pages you visited, the average length of your visit, etc. This cookie is related to
- Google Analytics.
You can always block the use of cookies by activating this option in your browser, and you can do so for all cookies or just for some. Please note that if you block or delete one or more cookies used by our website, it may not work as expected.
For more information on this subject and how to manage cookies, please visit: www.allaboutcookies.org.